For information on the operation of the system: REFER to: Starting System (303-06 Starting System - 3.6L (TdV8) Diesel, Description and Operation).
Visual inspection
| Mechanical | Electrical |
|---|---|
|
|
| Symptom | Possible causes | Action |
|---|---|---|
| The engine does not crank (starter motor does not turn) |
| Make sure the gear selector is in the P or N position and correctly adjusted. REFER to:
Selector Lever Cable Adjustment (307-05A Automatic Transmission/Transaxle External Controls - V8 S/C 4.2L Petrol, General Procedures),
Selector Lever Cable Adjustment (307-05B Automatic Transmission/Transaxle External Controls - V8 N/A 4.4L Petrol, General Procedures),
Selector Lever Cable Adjustment (307-05D Automatic Transmission/Transaxle External Controls - TDV8 3.6L Diesel, General Procedures). Check the battery condition and state of charge. Check for DTCs indicating an immobilizer fault. Check the starter motor relay, ignition switch and generator circuits. Refer to the electrical guides. Check that the engine turns freely. |
| The engine does not crank (starter motor does turn) |
| Check the starter motor fitment (fasteners tight, starter motor square to engine, etc). Check the flywheel/drive plate ring gear teeth for damage, foreign objects, etc. |
| Engine cranks too slowly |
| Check the battery condition and state of charge. Check the starter motor circuits. Refer to the electrical guides. Check the engine oil grade and condition. |
| Engine cranks too fast |
| Check the engine condition and compressions. |
| Excessive starter motor noise |
| Check the starter motor fitment (fasteners tight, motor square to engine, etc). Check the starter motor casing condition. Check the flywheel/drive plate ring gear teeth for damage, foreign objects, etc. |
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the manufacturer-approved diagnostic system).
For a full list of ECM DTCs: REFER to: Electronic Engine Controls (303-14 Electronic Engine Controls - 3.6L (TdV8) Diesel, Diagnosis and Testing).
| DTC | Description | Possible causes | Action |
|---|---|---|---|
| P061712 | Starter relay circuit high |
| Check the starter circuits. Refer to the electrical guides. Activate the relay and listen for an audible "click". Rectify as necessary. Clear the DTCs and test for normal operation. |
| P085062 | Park/Neutral switch input circuit - signal compare failure |
| Check the switch and circuits. Refer to the electrical guides. Check for DTCs indicating a CAN fault. Rectify as necessary. Clear the DTCs and test for normal operation. |
| P085212 | Park/Neutral switch input circuit high - circuit short to battery |
| Check the switch and circuits. Refer to the electrical guides. Rectify as necessary. Clear the DTCs and test for normal operation. |
| P125900 | Immobilizer to ECM signal error |
| Check the circuits between the modules. Refer to the electrical guides. Check for network DTCs. Rectify as necessary. Clear the DTCs and test for normal operation. If the DTC resets, contact the technical help desk. |
| P125987 | Immobilizer to ECM signal error - missing message |
| Check the circuits between the modules. Refer to the electrical guides. Check for network DTCs. Rectify as necessary. Clear the DTCs and test for normal operation. If the DTC resets, contact the technical help desk. |
| U016700 | Lost communication with the vehicle immobilizer control module |
| Check for other CAN DTCs or apparently unrelated customer complaints. Carry out a complete vehicle DTC read. Check the CAN and module power and ground circuits. Refer to the electrical guides. Rectify as necessary. Clear the DTCs and test for normal operation. |