The audio system combines a number of the networks and modules on the vehicle to provide a full entertainment package to the passengers.
Because of the complexity of the system, there are different techniques involved in diagnosing the system, as the networks used include controller area network (CAN) and media oriented system transport (MOST).
For information on the description and operation of the audio system, refer to the relevant section of the workshop manual. For information on diagnosis of the networks, refer to the Network Communications section of the workshop manual.
Visual inspection
| Mechanical | Electrical |
|---|---|
|
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Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the manufacturer-approved diagnostic system).
Audio Amplifier Module (AAM)
| DTC | Description | Possible causes | Action |
|---|---|---|---|
| B1A004B | Control Module |
| Clear the DTC and retest. Consider the atmospheric conditions before condemning a module. |
| B1A0113 | Speaker #1 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A011A | Speaker #1 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A0213 | Speaker #2 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A021A | Speaker #2 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A0313 | Speaker #3 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A031A | Speaker #3 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A0413 | Speaker #4 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A041A | Speaker #4 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A0513 | Speaker #5 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A051A | Speaker #5 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A0613 | Speaker #6 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A061A | Speaker #6 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A0713 | Speaker #7 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A071A | Speaker #7 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A0813 | Speaker #8 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A081A | Speaker #8 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A0913 | Speaker #9 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A091A | Speaker #9 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A1013 | Speaker #10 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A101A | Speaker #10 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A1113 | Speaker #11 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A111A | Speaker #11 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A1213 | Speaker #12 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A121A | Speaker #12 |
| Refer to the electrical guides and check the speaker circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A9668 | Bus Still Active After Shut-Down Request |
| Carry out the general MOST test. Refer to the Network Communications section of the workshop manual. |
| B1D8413 | Headphone Panel 1 |
| Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1D8513 | Headphone Panel 2 |
| Check the power and ground circuits to the component. Refer to the electrical guides. |
| B1D8613 | Headphone Panel 3 |
| Check the power and ground circuits to the component. Refer to the electrical guides. |
| B1D8713 | Headphone Panel 4 |
| Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
Audio Control Module (ACM)
Integrated Head Unit (IHU)
| DTC | Description | Possible Causes | Action |
|---|---|---|---|
| B1A56-01 | Antenna - General electrical failure |
| Check the antenna connection and for signs damage. Renew as necessary |
| B1D21-15 | Remote Control Switch - Circuit short to battery or open |
| Refer to the electrical circuit diagrams and check the - SWS1 - (via the clock spring) circuit for short circuit to power, open circuit, high resistance |
| B1D79-01 | Microphone Input - General electrical failure |
| Refer to the electrical circuit diagrams and check the microphone input circuit. Configure the system using the approved diagnostic system. Where possible, refer to the guided diagnostic routine for this code on the approved diagnostic system |
| U0010-87 | Medium Speed CAN Communication Bus - Missing message |
| Refer to the electrical circuit diagrams and check the power and ground connections to the module. Using the manufacturer approved diagnostic system, complete a CAN network integrity test. Refer to the electrical circuit diagrams and check the CAN network |
| U0073-88 | CAN Network Error - Bus off |
| Refer to the electrical circuit diagrams and check the power and ground connections to the module. Using the manufacturer approved diagnostic system, complete a CAN network integrity test. Refer to the electrical circuit diagrams and check the CAN network |
| U0300-55 | Internal Control Module Software Incompatibility - Not configured |
| Clear the DTC and retest. If the problem persists, configure the module using the approved diagnostic system |
| U1A03-62 | Car Config Parameter - Signal compare failure |
| Configure the module using the approved diagnostic system |
| U1A14-48 | CAN Initialization Failure - Supervision software failure |
| Refer to the electrical circuit diagrams and check the power and ground connections to the module. Using the manufacturer approved diagnostic system, complete a CAN network integrity test. Refer to the electrical circuit diagrams and check the CAN network |
| U1A14-49 | CAN Initialization Failure - Internal electronic failure |
| Refer to the electrical circuit diagrams and check the power and ground connections to the module. Using the manufacturer approved diagnostic system, complete a CAN network integrity test. Refer to the electrical circuit diagrams and check the CAN network |
| U1A25-4A | Lost Communication With ICM - Incorrect component installed |
| Refer to the electrical circuit diagrams and check the power and ground connections to the module. Using the manufacturer approved diagnostic system, complete a CAN network integrity test. Refer to the electrical circuit diagrams and check the CAN network |
| U1A26-4A | Lost Communication With TEL - Incorrect component installed |
| Refer to the electrical circuit diagrams and check the power and ground connections to the module. Using the manufacturer approved diagnostic system, complete a CAN network integrity test. Refer to the electrical circuit diagrams and check the CAN network |
| U1A27-4A | Lost Communication With REM - Incorrect component installed |
| Refer to the electrical circuit diagrams and check the power and ground connections to the module. Using the manufacturer approved diagnostic system, complete a CAN network integrity test. Refer to the electrical circuit diagrams and check the CAN network |
| U1A28-4A | Lost Communication With SRM - Incorrect component installed |
| Refer to the electrical circuit diagrams and check the power and ground connections to the module. Using the manufacturer approved diagnostic system, complete a CAN network integrity test. Refer to the electrical circuit diagrams and check the CAN network |
| U1A29-4A | Lost Communication With AAM - Incorrect component installed |
| Refer to the electrical circuit diagrams and check the power and ground connections to the module. Using the manufacturer approved diagnostic system, complete a CAN network integrity test. Refer to the electrical circuit diagrams and check the CAN network |
| U1A30-4A | Lost Communication With TVM - Incorrect component installed |
| Refer to the electrical circuit diagrams and check the power and ground connections to the module. Using the manufacturer approved diagnostic system, complete a CAN network integrity test. Refer to the electrical circuit diagrams and check the CAN network |
| U1A31-4A | Lost Communication With TMC - Incorrect component installed |
| Refer to the electrical circuit diagrams and check the power and ground connections to the module. Using the manufacturer approved diagnostic system, complete a CAN network integrity test. Refer to the electrical circuit diagrams and check the CAN network |
| U2003-25 | Fibre Optic Communication Bus - Signal shape/waveform failure |
| Carry out the general media orientated system transport (MOST) test. Refer to the Network Communications section of the workshop manual |
| U2003-31 | Fibre Optic Communication Bus - No signal |
| Carry out the general media orientated system transport (MOST) test. Refer to the Network Communications section of the workshop manual |
| U2003-81 | Fibre Optic Communication Bus - Invalid serial data received |
| Carry out the general media orientated system transport (MOST) test. Refer to the Network Communications section of the workshop manual |
| U2003-86 | Fibre Optic Communication Bus - Signal invalid |
| Carry out the general media orientated system transport (MOST) test. Refer to the Network Communications section of the workshop manual |
| U2003-88 | Fibre Optic Communication Bus - Bus off |
| Carry out the general media orientated system transport (MOST) test. Refer to the Network Communications section of the workshop manual |
| U3000-04 | Control Module - System internal failure |
| Refer to the warranty policy and procedures manual if a module is suspect |
| U3000-48 | Control Module - Supervision software failure |
| Check the power and ground circuits to the component. Refer to the electrical circuit diagrams. Refer to the warranty policy and procedures manual if a module is suspect |
| U3000-49 | Control Module - Internal electronic failure |
| Refer to the warranty policy and procedures manual if a module is suspect |
| U3000-55 | Control Module - Not configured |
| Configure the module using the approved diagnostic system |
| U3000-68 | Control Module - System internal failure |
| Refer to the warranty policy and procedures manual if a module is suspect |
Front Entertainment Module (FEM)
| DTC | Description | Possible causes | Action |
|---|---|---|---|
| B100E25 | Video Input "A" |
| Check that the input is connected and that the system is transmitting. |
| B101025 | Video Input "C" |
| Check that the input is connected and that the system is transmitting. |
| B1B0049 | Sub-Module 'A' |
| Check for excessive temperature and for the correct installation of the navigation module. Install a new navigation module as required, refer to the new module/component installation note at the top of this DTC Index |
| B1D6249 | Sub-Module 'B' |
| Check the power and ground circuits to the module. Refer to the electrical guides. Refer to the warranty policy and procedures manual if a module is suspect. |
| B1D6287 | Sub-Module 'B' |
| Refer to the electrical circuit diagrams and check VICS module circuits for short to ground, power, open circuit. Check and install a new VICS module as required. Configure the system using the approved diagnostic system. Refer to the warranty policy and procedures manual if a module is suspect. |
| U1A0087 | Private Bus Circuit |
| Refer to the lost communication statement at the start Network Communication sections of the workshop manual. |
| U1A0131 | Communication Link |
NOTE:
'NO NAVIGATION AVAILABLE' message is displayed
| Check for correct connection of GVIF circuit connectors. Refer to the electrical circuit diagrams and check the multi-media module GVIF circuits for short to ground, power, open circuit |
Rear Entertainment Module (REM)
| DTC | Description | Possible causes | Action |
|---|---|---|---|
| B1A0044 | Control Module |
| Refer to the warranty policy and procedures manual if a module is suspect. |
| B1A0098 | Control Module |
| Check the module and circuits. Refer to the electrical guides. Clear the DTC and retest. Consider the atmospheric conditions before condemning a module. |
| B1D5079 | Digital Disk Player |
| Check for a mechanical fault (jammed magazine, etc). Rectify as necessary. |
| B1D5093 | Digital Disk Player |
| Refer to the electrical guides and check the AiNet circuits. Rectify as necessary. |
| B1D5098 | Digital Disk Player |
| Check the installation of the DVD module. Make sure there is sufficient airflow. Clear the DTC and retest. Consider the atmospheric conditions before condemning a module. |
| B1D8193 | Rear Left Display Module |
| Check the IS bus circuits. Refer to the electrical guides. |
| B1D8198 | Rear Left Display Module |
| Clear the DTC and retest. Consider the atmospheric conditions before condemning a module. |
| B1D8293 | Rear Right Display Module |
| Check the IS bus circuits. Refer to the electrical guides. |
| B1D8298 | Rear Right Display Module |
| Clear the DTC and retest. Consider the atmospheric conditions before condemning a module. |
| B1D8393 | Rear Centre Display Module |
| Check the IS bus circuits. Refer to the electrical guides. |
| B1D8398 | Rear Centre Display Module |
| Clear the DTC and retest. Consider the atmospheric conditions before condemning a module. |
| U1A0355 | Car Config Parameter |
| Configure the module using the approved diagnostic system. |
| U1A1731 | Incomplete MOST Ring Reported By REM |
| Carry out the general MOST test. Refer to the Network Communications section of the workshop manual and in the approved diagnostic system. |
| U1A334A | Lost Communication With ACM |
| Configure the network to accept the module using the approved diagnostic system. |
Traffic Message Channel (TMC)
| DTC | Description | Possible causes | Action |
|---|---|---|---|
| B1A004A | Control Module |
| Configure the system using the approved diagnostic system. |
| B1A5618 | Antenna |
| Refer to the electrical guides and check the antenna circuit. Refer to the electrical guides. Rectify as necessary. |
| B1A5619 | Antenna |
| Refer to the electrical guides and check the antenna circuit. Rectify as necessary. |
Television Module (TVM)
| DTC | Description | Possible causes | Action |
|---|---|---|---|
| B1A0016 | Control Module |
| Check the battery condition and state of charge. Refer to the relevant section of the workshop manual. Check the module power and ground circuits. Refer to the electrical guides. |
| B1A0017 | Control Module |
| Check the battery condition and state of charge. Refer to the relevant section of the workshop manual. Check the module power and ground circuits. Refer to the electrical guides. |
| B1A0048 | Control Module |
| Configure the module using the approved diagnostic system. Refer to the warranty policy and procedures manual if a module is suspect. |
| B1A5611 | Antenna |
| Refer to the electrical guides and check the antenna circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A5612 | Antenna |
| Refer to the electrical guides and check the antenna circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1A5613 | Antenna |
| Refer to the electrical guides and check the antenna circuit. Refer to the guided diagnostic routine for this code on the approved diagnostic system. |
| B1D5511 | Antenna #2 |
| Check the antenna and circuits. Refer to the electrical guides. |
| B1D5512 | Antenna #2 |
| Check the antenna and circuits. Refer to the electrical guides. |
| B1D5513 | Antenna #2 |
| Check the antenna and circuits. Refer to the electrical guides. |
| B1D5611 | Antenna #3 Circuit |
| Check the antenna and circuits. Refer to the electrical guides. |
| B1D5612 | Antenna #3 Circuit |
| Check the antenna and circuits. Refer to the electrical guides. |
| B1D5613 | Antenna #3 Circuit |
| Check the antenna and circuits. Refer to the electrical guides. |
| B1D5711 | Antenna #4 Circuit |
| Check the antenna and circuits. Refer to the electrical guides. |
| B1D5712 | Antenna #4 Circuit |
| Check the antenna and circuits. Refer to the electrical guides. |
| B1D5713 | Antenna #4 Circuit |
| Check the antenna and circuits. Refer to the electrical guides. |
| B1D5811 | Television Output |
| Check the television output circuits. Refer to the electrical guides. |
| B1D5812 | Television Output |
| Check the television output circuits. Refer to the electrical guides. |
| B1D5813 | Television Output |
| Check the television output circuits. Refer to the electrical guides. |
| U1A2087 | Incomplete MOST Ring Reported By TVM |
| Carry out the general MOST test. Refer to the Network Communications section of the workshop manual and in the approved diagnostic system. |
Common DTCs
| DTC | Description | Possible causes | Action |
|---|---|---|---|
| B1A0049 | Control Module |
| Check the power and ground circuits to the module. Refer to the electrical guides. Refer to the warranty policy and procedures manual if a module is suspect. |
| U1A0362 | Car Config Parameter |
| Configure the module using the approved diagnostic system. |
| U300004 | Control Module |
| Check the power and ground circuits to the component. Refer to the electrical guides. Refer to the warranty policy and procedures manual if a module is suspect. |
| U30004A | Control Module |
| Configure the network to accept the module using the approved diagnostic system. |
| U300055 | Control Module |
| Configure the module using the approved diagnostic system. |
| U300068 | Control Module |
| Refer to the electrical guides and check the power and ground circuits to the component. Check the MOST circuit. Carry out the general MOST test. Refer to the Network Communications section of the workshop manual and in the approved diagnostic system. Refer to the warranty policy and procedures manual if a module is suspect. |
The following information is intended to aid in the diagnosis of basic faults with the satellite radio system.
The diagnostic trouble codes are the main source of information in diagnosing other than basic faults.
There are five conditions which may affect the available channels:
The signal is not reaching the module.
The vehicle must have clear line of sight to a satellite, which means being outside and having no blockages between the vehicle and the satellite.
If the vehicle is outside America, this is the only condition which will be possible.
There is a 6 month free period of channel 184 being broadcast to allow testing of the system.
After this period, no channels can be received, and an unsubscribed message will be displayed.
This will allow the vehicle to receive channel 184 only, all other channels will display unsubscribed.
All channels should be audible, but adult content channels will be blocked, and the message unsubscribed will be shown on these channels.
All channels should be available, with the exception of some pay channels.
In this case, the message unsubscribed will be shown on these channels.
Tune to channel 184 (this is usually the default channel for all presets).
Select the direct channel input feature by pressing the "#" key.
This will allow the audio to be routed to the speakers if condition C, D or E exist.
If condition B exists, a subscription will have to be made.
Quick guide
| Display | Symptom | Possible causes | Notes/Action |
|---|---|---|---|
| No signal or Acquiring signal | No channels available |
| Check for DTCs. Check the connections from the module to the antenna and the antenna to the harness. Rectify as necessary. |
| No audio |
| Check for DTCs. Check the function of other audio system components. Check the connections to other MOST components. | |
| Unsubscribed | No channels available |
| Carry out the checks above. |
| Weather/Emergency | No audio on CD or other component |
| Check for DTCs. Check the function of other audio system components. |
Satellite Radio Module (SDARS)
| DTC | Description | Possible Cause | Action |
|---|---|---|---|
| B1A5614 | Antenna |
| Refer to the electrical guides and check the antenna circuit. Check the co-axial cable and connectors for damage, etc. Rectify as necessary. |
| B1A8911 | Satellite antenna |
| Carry out any diagnostic pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical guides and check SDARS antenna cable for short to ground. Install SDARS antenna harness as required. Suspect the SDARS module, check and install a new SDARS module as required. Suspect the SDARS antenna, check and install a new SDARS antenna as required. Refer to the new module/component installation note at the top of the DTC Index. |
| B1A8912 | Satellite antenna |
| Carry out any diagnostic pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical guides and check SDARS antenna cable for short to power. Install SDARS antenna harness as required. Suspect the SDARS module, check and install a new SDARS module as required. Suspect the SDARS antenna, check and install a new SDARS antenna as required. Refer to the new module/component installation note at the top of the DTC Index. |
| B1A8913 | Satellite antenna |
| Carry out any diagnostic pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical guides and check SDARS antenna cable for open circuit. Install SDARS antenna harness as required. Suspect the SDARS module, check and install a new SDARS module as required. Suspect the SDARS antenna, check and install a new SDARS antenna as required. Refer to the new module/component installation note at the top of the DTC Index. |
| U300004 | Control module |
| Suspect the SDARS module, check and install a new SDARS module as required, refer to the new module/component installation note at the top of the DTC Index. |
| U30004A | Control module |
| Using the manufacturer approved diagnostic system select the vehicle configuration Main Menu, vehicle configuration, display and or modify the vehicle configuration file data. Check update as required. |
| U300055 | Control module |
| Using the manufacturer approved diagnostic system select the vehicle configuration main menu, select configure existing modules menu and programme the SDARS module. |
High Definition Tuner Module (HDR)
| DTC | Description | Possible Cause | Action |
|---|---|---|---|
| B1A8902 | Satellite antenna |
| Carry out any diagnostic pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical guides and check HD coax antenna cable for short to ground, short to power, open circuit. Install HD coax cable as required. Suspect the high definition tuner module, check and install a new high definition tuner module as required. Suspect the high AM/FM diversity antenna amplifier, check and install a new AM/FM diversity antenna amplifier as required. Refer to the new module/component installation note at the top of the DTC Index. |
| B1A8911 | Satellite antenna |
| Carry out any diagnostic pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical guides and check HD coax antenna cable for short to ground. Install HD coax cable as required. Suspect the high definition tuner module, check and install a new high definition tuner module as required. Suspect the high AM/FM diversity antenna amplifier, check and install a new AM/FM diversity antenna amplifier as required. Refer to the new module/component installation note at the top of the DTC Index. |
| B1A8912 | Satellite antenna |
| Carry out any diagnostic pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical guides and check HD coax antenna cable for short to power. Install HD coax cable as required. Suspect the high definition tuner module, check and install a new high definition tuner module as required. Suspect the high AM/FM diversity antenna amplifier, check and install a new AM/FM diversity antenna amplifier as required. Refer to the new module/component installation note at the top of the DTC Index. |
| B1A8913 | Satellite antenna |
| Carry out any diagnostic pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical guides and check HD coax antenna cable for open circuit. Install HD coax cable as required. Suspect the high definition tuner module, check and install a new high definition tuner module as required. Suspect the high AM/FM diversity antenna amplifier, check and install a new AM/FM diversity antenna amplifier as required. Refer to the new module/component installation note at the top of the DTC Index. |
| U200D14 | Control module output power A |
| Carry out any diagnostic pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical guides and check div power circuit for short to ground, open circuit. Repair as required. Suspect the high definition tuner module, check and install a new high definition tuner module as required. Suspect the high AM/FM diversity antenna amplifier, check and install a new AM/FM diversity antenna amplifier as required. Refer to the new module/component installation note at the top of the DTC Index. |
| U300004 | Control module |
| Suspect the high definition tuner module, check and install a new high definition tuner module as required, refer to the new module/component installation note at the top of the DTC Index. |
| U30004A | Control module |
| Using the manufacturer approved diagnostic system select the vehicle configuration Main Menu, vehicle configuration, display and or modify the vehicle configuration file data. Check update as required. |
| U300055 | Control module |
| Using the manufacturer approved diagnostic system select the vehicle configuration main menu, select configure existing modules menu and programme the high definition tuner module. |
| U300087 | Control module |
| Using the manufacturer approved diagnostic system select the vehicle configuration main menu, select configure new modules menu and programme the high definition tuner module. Refer to the new module/component installation note at the top of the DTC Index. |
| U300098 | Control module |
| Check high definition tuner module and location for causes of excessive temperature, rectify as required. Suspect the high definition tuner module, check and install a new high definition tuner module as required. Refer to the new module/component installation note at the top of the DTC Index. |