Published: 11-May-2011

2007.0 Range Rover Sport (LS), 419-07

Navigation System (G830887)

DIAGNOSIS AND TESTING
Principles of Operation

The information in this section is intended to help with basic diagnosis of the navigation system.

For a detailed description of the Navigation System, refer to the relevant Description and Operation section in the Workshop Manual.

Touch Screen Display (TSD) and Navigation Diagnostics

The TSD and the navigation module both have built in self tests that allow the technician to diagnose fault conditions. Fault codes and diagnostics can also be retrieved/achieved using the manufacturer approved diagnostic system.

TSD Diagnostics

The TSD has in built diagnostics to aid the diagnosis of system faults. The diagnostics allow the technician to interrogate the following:

  • Hard key function
  • Touch screen function
  • Video input
  • RGB video
  • Vehicle signals
  • Self test
  • Configurations
  • Vehicle configurations
  • MOST ring function

The built in diagnostics are accessed as follows:

  • Once the system is powered up enter the 'Home' menu page
  • Press and hold the TSD in the center at the top of the screen for approximately 5 seconds and then press the navigation hard key (Discovery, Bottom Left - Range Rover, Top Right)
  • A 'Diag PIN Entry' box will appear' Type in the access code 753
  • Once this code has been accepted the Diagnostic Menu screen will be displayed

Hard Key Test Screen

The hard key test is used to determine the function of the two switches integrated into the TSD. Pressing either of the buttons will turn the corresponding icon on the screen green if it is functioning correctly.

Touch Screen Test Screen

Entering the Touch screen test screen allows the technician to test the physical side of the touch screen. The technician can choose between checking the screen integrity and re-calibrating the screen. Using the Touch Switch Check button will display a blank screen. Touching the screen in any place will give a series of co-ordinates. If a faulty area of the screen is touched the co-ordinates will not display.

Re-calibrating the screen allows the technician to align the touch screen co-ordinates to the pressing of the screen. This is achieved by pressing a series of on screen targets as they are displayed.

Vehicle Signals

The vehicle signals screen displays inputs from other vehicle systems to the TSD. These signals include:

  • Battery voltage
  • Lights (on or off)
  • Graphic illumination dimming duty
  • Output audio allocation
  • PCB temp
  • Speed inhibit (on or off)
  • MOST Fibre Optic Transceiver (FOT) temperature
  • Parking brake position (electric park brake on or off)
  • Backlight PWM duty
  • Beep volume
  • Beep tone

Video Input Test

This screen will allow the testing of video inputs that are connected to the TSD. This includes TV/DVD Rear Seat Entertainment (RSE) and television.

RGB Color Test

This function allows the technician to test the colors generated by the TSD. A second screen displays six solid colors, selecting the color will fill the screen with the chosen color and pressing the TSD again will revert back to the color test screen.

Self Test

The self test function displays any fault codes that are present for the TSD. The screen also displays the current state of the ignition switch and the battery voltage.

Two additional buttons in the screen allow the technician to clear the fault codes and to test the TSD.

Configurations

The configurations screen displays information about the TSD and the navigation module. Switching between the two components is achieved via the soft key at the top LH corner of the screen.

The information contained in the screens is as follow:

  • Vehicle type
  • Component serial number
  • Component part number
  • Component part level
  • CPU/bootloader lever
  • Main CPU application version
  • Sub CPU software version
  • Private CAN database version

Vehicle Configurations

Selecting the vehicle configurations option allows the technician to inspect the components installed to the vehicle entertainment system. There are four screens which can be navigated through via the next and previous buttons.

MOST Test

The MOST test screen displays information about the MOST signals being sent around the MOST ring. Using any part of the audio system will bring up the MOST message on the screen. This can be used to help diagnose MOST related faults.

Navigation Module Diagnostics

The navigation module has in built diagnostics to aid the diagnosis of system faults. The diagnostics allow the technician to interrogate the following:

  • Navigation info
  • Parts info
  • Manual check
  • Self check

Each area has a sub level of menus to access further information.

The built in diagnostics are accessed as follows:

  • Once the system is powered up enter the navigation system via the navigation hard key
  • Agree to the disclaimer screen
  • Enter the navigation home menu
  • Press and hold the TSD in the center at the top of the screen
  • A 'Diag PIN Entry' box will appear, type in the access code 753

Once this code has been accepted the on screen diagnostics menu will be displayed. The menu has the following options:

  • Navigation info
  • Manual check
  • Parts info
  • Self check

Navigation Info

The navigation info menu has three sub menus:

  • Vehicle signals
  • GPS information
  • Reset position

Parts Info

Parts info displays information on the system component and software versions.

Manual Check

The manual check menu enables the technician to complete the following self tests:

  • Navigation RGB screen test
  • Microphone input level test
  • Voice output test

Self Check

Self check runs an internal check on the navigation module and displays any fault codes on the TSD.

Inspection and Verification
  1. Verify the customer concern.
  1. Visually inspect for obvious electrical faults.

Visual Inspection

Electrical
  • Battery
  • Fuses
    • Central and Battery Junction Boxes
    • Megafuses
  • Wiring harness
  • Damaged, loose or corroded connectors
  • Touch Screen Display (TSD)
  • GPS antenna
  • Navigation module
  • Steering wheel controls
  • Clock spring
  • Integrated Head Unit (IHU)
  • Audio amplifier
  • Anti-lock Brake System (ABS) module
  • Wheel speed sensors
  • Vehicle Information and Communication System (VICS Japan only) receiver
  • VICS beacon antenna (Japan only)
  • Controller Area Network (CAN) circuits
  • Media Oriented System Transport (MOST) system
  • Gigabit Video Interface (GVIF)
  • Central Junction Box (CJB)
  1. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  1. Use the approved diagnostic system or a scan tool to retrieve any DTCs before moving onto the DTC index.
      • Make sure that all DTCs are cleared following rectification.
Symptom Chart
SymptomPossible CauseAction
Lost satellite reception
  • Vehicle not in clear view of satellites
  • GPS antenna circuit: short circuit to ground, short circuit to power, high resistance
  • GPS antenna failure
  • Navigation module failure
  • Antenna is disconnected
NOTE:

Time taken to lock on to satellites can be several minutes after ignition status is switched to 'ON'

It is possible for the GPS antenna to lose satellite reception in hilly or tree-lined areas, built-up areas, in multi-storey car parks, tunnels or during heavy rain or thunderstorms. Check for DTCs indicating an antenna or navigation module fault.
Touch screen display (TSD) displays a high temperature message and shuts down
  • MOST fibre optic transceiver (FOT) over-temperature
  • FOT temperature greater than 85°C
Check MOST FOT temperature in TSD diagnostics, vehicle signals. Once the temperature is reduced the system will resume normal operation. If the system does not resume normal operation, check for DTCs indicating an information and entertainment system fault.
Touch screen display (TSD) displays a low temperature message and shuts down
  • TSD too cold
  • TSD temperature less than -25°C
Check MOST FOT temperature in TSD diagnostics, vehicle signals. Once the temperature is increased the system will resume normal operation. If the system does not resume normal operation, check for DTCs indicating an information and entertainment system fault.
Blank screen
  • Temperature in passenger compartment too low
  • Condensation in passenger compartment
  • Electrical harness open/short circuit, dis-connected
  • Component failure
GO to Pinpoint Test A.
No display on navigation screen (screen does not change)
  • Electrical harness open/short circuit, dis-connected
  • Component failure
GO to Pinpoint Test B.
Hard switches do not respond
  • Component failure
  • Switch failure
GO to Pinpoint Test C.
Radio screen will not display (Range Rover Only)
  • Component failure
  • Switch failure
GO to Pinpoint Test D.
CD screen will not display (Range Rover Only)
  • Component failure
  • Switch failure
GO to Pinpoint Test E.
TV/DVD screen will not display
  • Component failure
  • Switch failure
GO to Pinpoint Test F.
AUX. screen will not display (Range Rover Only)
  • Component failure
  • Switch failure
GO to Pinpoint Test G.
Display screen will not switch to low light
  • Electrical harness open/short circuit, dis-connected
  • Component failure
GO to Pinpoint Test H.
Noise interferes on each screen and the colors are abnormal
  • Electrical harness open/short circuit, dis-connected
  • Component failure
GO to Pinpoint Test I.
Disturbance on screen (synchronization abnormal)
  • Electrical harness open/short circuit, dis-connected
  • Component failure
GO to Pinpoint Test J.
Screen color is abnormal
  • Electrical harness open/short circuit, dis-connected
  • Component failure
GO to Pinpoint Test K.
Map disc will not insert/eject
  • Electrical harness open/short circuit, dis-connected
  • Component failure
  • Map disc failure
GO to Pinpoint Test L.
Touch switches do not respond
  • Electrical harness open/short circuit, dis-connected
  • Component failure
GO to Pinpoint Test M.
Considerable deviation between displayed vehicle position and actual position
  • Electrical harness open/short circuit, dis-connected
  • Component failure
GO to Pinpoint Test N.
GPS mark does not appear
  • Electrical harness open/short circuit, dis-connected
  • Component failure
  • No reception from satellite
GO to Pinpoint Test O.
No sound
  • Electrical harness open/short circuit, dis-connected
  • Component failure
  • Incorrect system settings
GO to Pinpoint Test P.
No voice recognition
  • Electrical harness open/short circuit, dis-connected
  • Component failure
  • No map disc inserted
GO to Pinpoint Test Q.
Vehicle current position mark turns on its own
  • Electrical harness open/short circuit, dis-connected
  • Component failure
GO to Pinpoint Test R.
Vehicle position does not update
  • Map disc contaminated/damaged
  • Electrical harness open/short circuit, dis-connected
  • Component failure
GO to Pinpoint Test S.
Route calculations cannot be performed
  • Map disc contaminated/damaged
  • Electrical harness open/short circuit, dis-connected
  • Component failure
GO to Pinpoint Test T.
Map display is incomplete
  • Map disc contaminated/damaged
  • Electrical harness open/short circuit, dis-connected
  • Component failure
GO to Pinpoint Test U.
Vehicle position mark moves in the opposite direction to the direction of travel
  • Electrical harness open/short circuit, dis-connected
  • Component failure
GO to Pinpoint Test V.
Cannot make or receive calls with the bluetooth telephone - cannot connect to the vehicle
  • Incompatible bluetooth telephone
  • Incorrect initial connection settings
  • Electrical harness open/short circuit, dis-connected
  • Component failure
GO to Pinpoint Test W.
'NAVIGATION NOT INSTALLED' message displayed
  • No power or ground to navigation module
  • Private CAN failure
Refer to the electrical circuit diagrams and check navigation module power and grounds, and private CAN circuit
'NO NAVIGATION AVAILABLE' message displayed
  • GVIF fault
  • Electrical harness short, open circuit
Carry out GVIF checks, refer to the electrical circuit diagrams and check electrical harness for short, open circuit
DTC index
NOTES:

  • If the control module is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval Program is in operation, prior to the installation of a new module.

  • Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information read by the manufacturer approved diagnostic system).

  • When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.

  • Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.

  • Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.

  • If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the cause. Always check for loose connections and corroded terminals.

DTCDescriptionPossible CauseAction
B100E25Video Input "A"
  • Input not connected (green connector)
  • TV/DVD malfunction
Check the TV/DVD is connected (green connector). Check TV/DVD system for DTCs
B101025Video Input "C"
  • Input not connected
  • Camera malfunction
Check that the camera is connected and operates correctly
B1A0049Control module
  • Touch screen display (TSD) internal electrical failure (can be set in more than one module)
  • Amplifier internal electrical failure (can be set in more than one module)
Check the power and ground circuits to the module. Refer to the electrical guides. Refer to the warranty policy and procedures manual if a module is suspect. Check and install a new front touch screen display as required, refer to the new module/component installation note at the top of the DTC Index
B1A8911Satellite Antenna
NOTE:

Navigation diagnostics Self Check code 80-3B

  • GPS antenna circuit - short to ground
  • GPS antenna failure
  • Navigation module failure
Check for correct installation of GPS antenna. Refer to the electrical circuit diagrams and check GPS antenna circuit for short to ground. Check GPS antenna, install a new antenna as required. Check and install a new navigation module as required, refer to the new module/component installation note at the top of the DTC Index
B1A8913Satellite Antenna
NOTE:

Navigation diagnostics Self Check code 80-3A

  • Global positioning system (GPS) antenna high resistance
    • The co-axial connector can also set this code
  • GPS antenna failure
Check for correct installation of GPS antenna. Refer to the electrical circuit diagrams and check GPS antenna circuit for open circuit. Check GPS antenna, install a new antenna as required
B1B0049Sub-Module 'A'
NOTE:

Navigation diagnostics Self Check code 80-11, 58-02, 08-42, 08-43

  • Navigation module internal failure
Check for excessive temperature and for the correct installation of the navigation module. Install a new navigation module as required, refer to the new module/component installation note at the top of this DTC Index
B1D6249Sub-Module 'B'
NOTE:

Navigation diagnostics Self Check code 32-4B

  • Vehicle information and communication system (VICS) module internal electrical failure
Check the power and ground circuits to the module. Refer to the electrical guides. Check and install a new VICS module as required, refer to the new module/component installation note at the top of the DTC Index. Refer to the warranty policy and procedures manual if a module is suspect.
B1D6287Sub-Module 'B'
NOTE:

Navigation diagnostics Self Check code 32-30

  • Vehicle information and communication system (VICS) module circuit - short to ground
  • VICS module circuit - short to power
  • VICS module circuit - high resistance
  • VICS module disconnected
  • VICS module failure
Refer to the electrical circuit diagrams and check VICS module circuits for short to ground, power, open circuit. Check and install a new VICS module as required, refer to the new module/component installation note at the top of the DTC Index. Configure the system using the approved diagnostic system.
U1A0087Medium Speed CAN Communication Bus
NOTES:

  • Navigation diagnostics Self Check code 01-50, 01-51, 30-28, 30-D2

  • 'NAVIGATION NOT INSTALLED' message is displayed

  • Navigation module disconnected
  • CAN fault between NAV module and TSD private CAN circuit
  • Private CAN circuit - short to ground, power, open circuit
Check the system connections at the display and the navigation module. Refer to the electrical circuit diagrams and check CAN private network for short, open circuit. Carry out CAN network integrity tests using the manufacturer approved diagnostic system. Refer to the Network Communications section of the workshop manual.
U1A0131Communication Link
NOTE:

'NO NAVIGATION AVAILABLE' message is displayed

  • Navigation module - touch screen display (TSD), gigabit video interface (GVIF) fault
  • GVIF disconnected
  • GVIF - short to ground, power, open circuit
Check for correct connection of GVIF circuit connectors. Refer to the electrical circuit diagrams and check the multi-media module GVIF circuits for short to ground, power, open circuit
U200531Vehicle Speed
  • Vehicle speed signal circuit between ABS and navigation system module - short, open circuit
Check 'SPD PULSE COUNT' in navigation diagnostics, vehicle signals screen. If count remains at zero, refer to the electrical guides and check vehicle speed signal circuit between the ABS module and navigation system module for short to ground, power or open circuit.
U300068Control Module
NOTE:

Navigation diagnostics Self Check code 30-76

  • Touch screen display (TSD) MOST fibre optic transceiver, over-temperature (greater than 85°C)
  • MOST transceiver over-temperature
An over-temperature message is displayed on the TSD before the information and entertainment system shuts down. Once the temperature is reduced the system will resume normal operation. If the system does not resume normal operation, check for DTCs indicating an information and entertainment fault. Refer to the electrical guides and check the power and ground circuits to the component. Check the MOST circuit. Carry out the general MOST test. Refer to the Network Communications section of the workshop manual and in the approved diagnostic system. Refer to the warranty policy and procedures manual if a module is suspect.
Pinpoint Tests
NOTE:

If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval Program is in operation, prior to the installation of a new module/component.

PINPOINT TEST A : BLANK SCREEN TESTS
A1: BLANK SCREEN TESTS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check screen switch is not OFF.

Is the screen turned OFF?
Yes
Turn screen switch 'ON'. Re-test vehicle.
No
GO to A2.
A2: PASSENGER COMPARTMENT TEMPERATURE CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the passenger compartment temperature is not below -20°C.

Is the passenger compartment below -20°C?
Yes
Raise the temperature in the passenger compartment. Re-test vehicle.
No
GO to A3.
A3: PASSENGER COMPARTMENT CONDENSATION CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check for condensation occurring inside the passenger compartment.

Is condensation occurring inside the passenger compartment?
Yes
Dry out the passenger compartment, re-test the vehicle.
No
GO to A4.
A4: AUDIO POWER BUTTON CHECK (RANGE ROVER ONLY)
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the status of the audio power button LED.

Is the audio power button flashing?
Yes
Carry out MOST Ring diagnostics to locate fault.
No
GO to A5.
A5: NAVIGATION SCREEN CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if only the navigation screen is blank.

Is only the navigation screen blank?
Yes
GO to Pinpoint Test B.
No
GO to A6.
A6: AUDIO SCREEN CHECK (RANGE ROVER ONLY)
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if only the audio screen is blank.

Is only the audio screen blank?
Yes
GO to Pinpoint Test E.
No
GO to A7.
A7: TV/DVD CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if only the TV/DVD is blank.

Is only the TV/DVD screen blank?
Yes
GO to Pinpoint Test F.
No
GO to A8.
A8: HARNESS/CONNECTOR CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the display and power supply harness, power, auxiliary and ground circuits, for short, open circuits and are correctly connected.

Was a fault identified with the display and power supply harness, power auxiliary and ground connections?
Yes
Rectify the fault and re-test the vehicle.
No
Install a new display screen. module

PINPOINT TEST B : NO DISPLAY ON NAVIGATION SCREEN (SCREEN DOES NOT CHANGE) TESTS
NOTE:

When re-confirming the symptoms after inspecting the wiring harness/connector, turn the ignition status to OFF, wait for the Audio power button LED on the display to turn OFF, then turn the ignition status to ON and run the diagnosis again from the beginning.
B1: SOFT KEY TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the navigation system soft key operation.

Is operation normal when operating the soft key test?
Yes
GO to B2.
No
GO to Pinpoint Test M.
B2: HARD KEY TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the navigation system hard key operation.

Is operation normal when pressing the navigation hard key?
Yes
GO to B3.
No
GO to Pinpoint Test C.
B3: DISPLAYED MESSAGE CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check for displayed messages.

Are the 'No picture signal input', 'Navigation not installed' or 'No navigation available' messages being displayed?
Yes
GO to B4.
No
GO to Pinpoint Test A.
B4: NAVIGATION MODULE POWER AND GROUND CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Refer to electrical circuit diagrams and check integrity of power and ground wiring harness and connectors to navigation module.

Was a fault identified with the navigation module power and ground harness or connections?
Yes
Rectify the fault and re-test the vehicle.
No
GO to B5.
B5: HARNESS/CONNECTOR CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Refer to the electrical circuit diagrams and check integrity of navigation module to display screen private CAN and GVIF harness and connections.

Was a fault identified with the navigation module to display screen harness or connections?
Yes
Rectify the fault and re-test the vehicle.
No
Install a new navigation module. module

PINPOINT TEST C : HARD SWITCHES DO NOT RESPOND
C1: CHECK FOR FOREIGN OBJECTS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check for foreign objects near to the button.

Are there any foreign objects close to the button causing it to be pressed?
Yes
Remove foreign objects and re-test vehicle.
No
GO to C2.
C2: DISPLAY DIAGNOSTICS CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the display diagnostics can be displayed.

Can the display diagnostics be displayed?
Yes
GO to C3.
No
GO to Pinpoint Test A. and GO to Pinpoint Test M.
C3: HARD KEY TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Carry out the display diagnostics hard key test.

Is the operation normal when carrying out the display diagnostics hard key test?
Yes
System operation is normal.
No
Install a new display screen. module

PINPOINT TEST D : RADIO SCREEN WILL NOT DISPLAY (RANGE ROVER ONLY)
D1: AUDIO HARD SWITCH TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check operation of audio hard switch.

Does the audio screen display when the audio hard switch is pressed?
Yes
GO to D2.
No
Carry out hard switch tests. GO to Pinpoint Test C.
D2: AUDIO VIDEO SOFT KEY TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check operation of the audio video soft key.

Does the audio screen display when the audio video soft key on the 'Home Menu' screen is activated?
Yes
GO to D3.
No
Carry out touch switch tests. GO to Pinpoint Test M.
D3: RADIO SOFT KEY TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check operation of the radio soft key.

Does the radio soft key respond when touched?
Yes
Check the Integrated Head Unit (IHU).
No
Switch ignition status to OFF and wait thirty seconds for the display power LED to extinguish, then set ignition status to auxiliary. If fault still evident after re-test, check the Integrated Head Unit (IHU).

PINPOINT TEST E : CD SCREEN WILL NOT DISPLAY (RANGE ROVER ONLY)
E1: CD CHANGER CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if a CD changer is installed.

Is a CD changer installed?
Yes
GO to E2.
No
Normal operation, CD screen will not be displayed when there is no CD changer installed.
E2: AUDIO OPERATION SWITCH CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the operation of the audio operation switch.

Does the audio screen display when the audio operation switch is pressed?
Yes
GO to E3.
No
Carry out hard switch tests. GO to Pinpoint Test C.
E3: AUDIO VIDEO SOFT KEY TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check operation of the audio video soft key.

Does the audio screen display when the audio video soft key on the 'Home Menu' screen is activated?
Yes
GO to E4.
No
Carry out touch switch tests. GO to Pinpoint Test M.
E4: CD SOFT KEY TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check operation of the CD soft key.

Does the CD soft key respond when touched?
Yes
Check the Integrated Head Unit (IHU).
No
Switch ignition status to OFF and wait thirty seconds for the display power LED to extinguish, then set ignition status to auxiliary. If fault still evident after re-test, check the Integrated Head Unit (IHU).

PINPOINT TEST F : TV/DVD SCREEN WILL NOT DISPLAY
F1: TV/DVD CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if TV/DVD is installed.

Is TV/DVD installed?
Yes
GO to F2.
No
Normal operation, TV/DVD screen will not be displayed when there is no TV/DVD installed.
F2: AUDIO OPERATION HARD KEY TEST (RANGE ROVER ONLY)
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the operation of the audio hard key.

Does the audio screen display when the audio hard key is pressed?
Yes
GO to F3.
No
Carry out hard switch tests. GO to Pinpoint Test C.
F3: AUDIO VIDEO SOFT KEY TEST (RANGE ROVER ONLY)
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check operation of the audio video soft key.

Does the audio screen display when the audio video soft key on the 'Home Menu' screen is activated?
Yes
GO to F4.
No
Carry out touch switch tests. GO to Pinpoint Test M.
F4: TV/DVD SOFT KEY TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check operation of the TV/DVD soft key.

Does the TV/DVD soft key respond when touched?
Yes
Check the Integrated Head Unit (IHU).
No
Switch ignition status to OFF and wait thirty seconds for the display power LED to extinguish, then set ignition status to auxiliary. If fault still evident after re-test, check the Integrated Head Unit (IHU).

PINPOINT TEST G : AUX. SCREEN WILL NOT DISPLAY
G1: AUDIO OPERATION SWITCH CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the operation of the audio operation switch.

Does the audio screen display when the audio operation switch is pressed?
Yes
GO to F3.
No
Carry out hard switch tests. GO to Pinpoint Test C.
G2: AUDIO VIDEO SOFT KEY TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check operation of the audio video soft key.

Does the audio screen display when the audio video soft key on the 'Home Menu' screen is activated?
Yes
GO to F4.
No
Carry out touch switch tests. GO to Pinpoint Test M.
G3: TV/DVD SOFT KEY TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check operation of the TV/DVD soft key.

Does the TV/DVD soft key respond when touched?
Yes
Check the Integrated Head Unit (IHU).
No
Switch ignition status to OFF and wait thirty seconds for the display power LED to extinguish, then set ignition status to auxiliary. If fault still evident after re-test, check the Integrated Head Unit (IHU).

PINPOINT TEST H : DISPLAY SCREEN WILL NOT SWITCH TO LOW LIGHT
H1: CHECK FOR FOREIGN OBJECTS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check for foreign objects adhered to the display light sensor.
  • Range Rover - Top right of display
  • Discovery/Range Rover Sport - Instrument panel

Are there any foreign objects adhered to the display light sensor?
Yes
Remove foreign objects and re-test vehicle.
No
GO to H2.
H2: VEHICLE LIGHT SWITCH TESTS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if display screen switches to low light when the vehicle light switch is pressed.

Does the display screen switch to low light when the vehicle light switch is pressed?
Yes
Operation is normal.
No
GO to H3.
H3: DISPLAY LIGHT SENSOR CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if display screen switches to low light when sensor is covered.

Does the display screen switch to low light when the sensor is covered?
Yes
Operation is normal.
No
Range Rover Only - Install a new display screen. module Discovery/Range Rover Sport - Check CAN network between instrument cluster and display screen. If no fault evident, install a new instrument cluster. module

PINPOINT TEST I : NOISE INTERFERES ON EACH SCREEN AND THE COLORS ARE ABNORMAL
I1: DISPLAY POWER AND GROUND CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Refer to electrical circuit diagrams and check battery power and power ON relay voltage, and ground resistance.

Is the battery power and power ON relay voltage between 10.5 and 16 volts, and continuity to ground?
Yes
GO to I2.
No
Check and rectify the vehicle wiring harness and connectors.
I2: CONTRAST CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the screen color is normal when the screen setting (contrast) is re-ret to the default values.

Is the screen color normal with the default values?
Yes
Normal operation.
No
GO to I3.
I3: CABIN INTERNAL TEMPERATURE CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the cabin internal temperature.

Is the cabin internal temperature -20°C or lower?
Yes
Raise the cabin internal temperature and re-test.
No
GO to I4.
I4: ADDITIONAL SCREEN CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check all other screens.

Are all other screens beside the navigation display screen normal?
Yes
Go to screen color is abnormal. GO to Pinpoint Test K.
No
GO to I5.
I5: RGB COLOR TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Carry out the display diagnostics RGB color test.

Are the results of the display diagnostics RGB test normal?
Yes
Normal operation.
No
GO to Pinpoint Test K.

PINPOINT TEST J : DISTURBANCE ON SCREEN (SYNCHRONIZATION ABNORMAL)
J1: AUDIO SCREEN SYNCHRONIZATION CHECK (RANGE ROVER ONLY)
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the audio screen synchronization.

Is the audio screen synchronization normal?
Yes
GO to J2.
No
Check the integrated head unit and connections.
J2: NAVIGATION SCREEN SYNCHRONIZATION CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the navigation screen (map screen) synchronization.

Is the navigation screen (map screen) synchronization normal?
Yes
GO to J4.
No
Check the GVIF circuits between the navigation module and display screen.
J3: WIRING HARNESS AND CONNECTOR CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the integrity of the display screen wiring harness and connections.

Was a fault identified with the display screen wiring harness or connections?
Yes
Rectify the fault and re-test.
No
GO to J4.
J4: TV/DVD SCREEN SYNCHRONIZATION CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the TV screen synchronization.

Is the TV screen synchronization normal?
Yes
GO to J6.
No
GO to J5.
J5: CHECK TV/DVD SETTINGS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check TV settings are to the correct TV standards for the country.

Are the TV settings to the correct TV standards for the country?
Yes
Check TV tuner module and/or DVD module.
No
Re-set TV settings and re-test vehicle.
J6: REAR VIEW CAMERA SCREEN SYNCHRONIZATION CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the rear view camera screen synchronization.

Is the rear view camera screen synchronization normal?
Yes
Normal operation, re-test vehicle.
No
Check the integrity of the rear view camera.

PINPOINT TEST K : SCREEN COLOR IS ABNORMAL
K1: NAVIGATION SYSTEM DISPLAY MODULE RGB COLOR TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Carry out the display diagnostics RGB color test.

Are the results of the display diagnostics RGB test normal?
Yes
GO to Pinpoint Test I.
No
GO to K2.
K2: CONTRAST SETTING CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Re-set the contrast settings to the default values.

Is the color normal after re-setting contrast to default values?
Yes
Normal operation, re-test vehicle.
No
Install a new display screen. module
K3: NAVIGATION MODULE RGB COLOR TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Carry out the navigation module diagnostics RGB color bar test.

Is the color normal during the diagnostic color bar test?
Yes
Normal operation.
No
GO to K4.
K4: NAVIGATION MODULE POWER AND GROUND CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Refer to the electrical circuit diagrams and check the navigation module power and ground circuits.

Has a fault been identified with the navigation module power or grounds?
Yes
Rectify the fault and re-test vehicle.
No
GO to K5.
K5: HARNESS/CONNECTOR CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Refer to the electrical circuit diagrams and check integrity of navigation module to display screen harness and connections.

Was a fault identified with the navigation module to display screen harness or connections?
Yes
Rectify the fault and re-test the vehicle.
No
Install a new navigation module. module

PINPOINT TEST L : MAP DISC WILL NOT INSERT/EJECT
NOTE:

Ensure the parking brake is applied, and ignition status is set to Auxiliary or ON.
L1: MAP DISC CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if there is a map disc inserted into the navigation module.
2
Check map disc for contamination, deformation, cracks, scratches or non-genuine disc.

Has a fault been identified with the map disc?
Yes
Replace the map disc.
No
GO to L2.
L2: HARNESS/CONNECTOR CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Refer to the electrical circuit diagrams and check integrity of navigation module power and ground supply harness and connections.

Has a fault been identified with the navigation module power and ground supply harness or connections?
Yes
Rectify the fault and re-test the vehicle.
No
Install a new navigation module. module

PINPOINT TEST M : TOUCH SWITCHES DO NOT RESPOND
M1: START CALIBRATION ROUTINE
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Carry out the start calibration routine from the display diagnostics touch switch test.

Is normal operation resumed after correction?
Yes
Normal operation.
No
GO to M2.
M2: TOUCH SWITCH TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Carry out the touch switch test in the display diagnostics.

Are the touch switches not responding on the navigation screen only?
Yes
GO to M3.
No
Install a new display screen. module
M3: HARNESS/CONNECTOR CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Refer to the electrical circuit diagrams and check integrity of navigation module to display screen harness and connections.

Has a fault been identified with the navigation module to display screen harness or connections?
Yes
Rectify the fault and re-test the vehicle.
No
Install a new navigation module. module

PINPOINT TEST N : CONSIDERABLE DEVIATION BETWEEN DISPLAYED VEHICLE POSITION AND ACTUAL POSITION
N1: GPS MARK DISPLAY CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if GPS mark is displayed.

Is the GPS mark displayed on the display screen?
Yes
GO to N2.
No
Refer to GPS mark does not appear diagnosis. GO to Pinpoint Test O.
N2: LOCATION CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check for symptom occurring in particular locations - parallel roads, elevated roads, loop roads, parking centers (buildings) etc.

Does the symptom occur in a particular location?
Yes
In places where the vehicle position is hard to specify, the vehicle position may be matched incorrectly and result in position discrepancies. Additionally, a new road layout will mean the Gyro does not match the map position.
No
GO to N3.
N3: DISTANCE CORRECTION CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if distance correction is being performed.

Is distance correction being performed?
Yes
Monitor the condition until distance correction is complete (drive for over 10km/6.2 miles)
No
GO to N4.
N4: DIAGNOSTIC CODE CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check navigation diagnostic codes.

Is logical address '80' being displayed?
Yes
Check the GPS antenna circuit for short, open circuit. Check and install GPS antenna and navigation module as required, refer to the new module/component installation note at the top of the Pinpoint Test section.
No
GO to N5.
N5: VEHICLE SIGNAL INSPECTION
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the vehicle speed signal (SPD) during the vehicle signal inspection test.

Is the SPD signal normal?
Yes
GO to N6.
No
Refer to the electrical circuit diagrams and check the integrity of the wiring harness and connectors to the navigation module.
N6: REVERSE SIGNAL CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check navigation diagnostics, vehicle signals screen, to see if REV: ON is indicated when the gear shift lever is in the REV position.

Is REV: ON indicated?
Yes
GO to N7.
No
Refer to the electrical circuit diagrams and check the integrity of the wiring harness and connectors, and CAN circuit, to the navigation module.
N7: TIRE CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if new tires have recently been installed.

Have new tires been recently installed?
Yes
Perform automatic correction by pressing 'various settings' on the menu screen, then 'navigation correction' and 'distance correction'. Drive vehicle at 10-20km/h to confirm.
No
Correct the current location, and drive for a while with GPS mark displayed to monitor conditions. If fault still apparent, GO to Pinpoint Test O.

PINPOINT TEST O : GPS MARK DOES NOT APPEAR
NOTES:

  • Move the vehicle to an open area, radio waves from satellites may not be received inside buildings.

  • Correct the vehicle cursor to the current location.
NOTE:

Correct the vehicle cursor to the current location.
O1: RETRO-INSTALL INSTALLATIONS CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if there are any retro-install installations (anti-theft, radar, etc.)

Are there any retro-install installations?
Yes
GO to O2.
No
GO to O3.
O2: RETRO-INSTALL INSTALLATIONS RF CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Turn power supply (including back-up power) to OFF status.

Is the GPS mark displayed?
Yes
GPS reception may deteriorate when devices receiving radio waves are retro-installed. Alter the position of the retro-install device, and re-test vehicle.
No
GO to O3.
O3: SATELLITE RECEPTION CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if a 'P' or 'T' is displayed in the 'ST' column of the navigation diagnostics GPS information screen after 10 minutes have passed.

Is a 'P' or a 'T' displayed?
Yes
Wait for reception of another satellite so that position calculation can be performed.
No
GO to O4.
O4: NAVIGATION DIAGNOSTICS SELF CHECK CODES
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
NOTE:

Confirm the GPS antenna is connected to the navigation module.
1
Perform the navigation diagnostics 'Self Check'.

Are either of the codes 80-3A or 80-3B displayed?
Yes
GO to O5.
No
If the code 80-11 is displayed or no 80-XX code is logged, install a new navigation module. module
O5: GPS ANTENNA REPLACEMENT
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Install a new GPS antenna.

Is reception possible after the GPS antenna has been replaced?
Yes
Fault has been rectified.
No
Refer to the electrical circuit wiring diagrams and check the integrity of the wiring harness and connectors to the GPS antenna.

PINPOINT TEST P : NO SOUND
P1: SOUND OUTPUT CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check sound output across all systems.

Is there no sound output across all systems?
Yes
GO to P2.
No
GO to P3.
P2: VOLUME LEVEL CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the volume level is not set too low.

Is the volume level set too low?
Yes
Increase the volume level and re-test vehicle.
No
Refer to the electrical circuit diagrams and check integrity of amplifier and speaker wiring harness and connections. Check the Integrated Head Unit (IHU).
P3: ONLY VOICE GUIDANCE DOES NOT OUTPUT
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check that only voice guidance does not output.

Is there no output only from the voice guidance?
Yes
GO to P4.
No
GO to P7.
P4: NAVIGATION VOLUME SETTING
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the navigation system volume setting is too low.

Is the navigation volume setting too low?
Yes
Increase the navigation volume level and re-test the vehicle.
No
GO to P5.
P5: VOICE GUIDANCE
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the voice guidance is set to 'OFF' in the navigation settings.

Is the voice guidance set to 'OFF' in the navigation settings?
Yes
Set to 'ON' and re-test the vehicle.
No
GO to P6.
P6: ADDITIONAL ITEMS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the following items apply.
  • There is no destination set
  • There is no movement along the route

Do the two items apply?
Yes
Normal operation, confirm customer symptom and re-test vehicle.
No
Check MOST connection at the Touch Screen Display and check the Integrated Head Unit (IHU).
P7: ONLY VOICE RECOGNITION DOES NOT OUTPUT
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if only voice recognition does not output.

Is there no output only from the voice recognition?
Yes
Carry out the 'No voice recognition' diagnostics. GO to Pinpoint Test Q.
No
GO to P8.
P8: ONLY CD DOES NOT OUTPUT
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if only the CD does not output.

Does only the CD not output?
Yes
If the playtime is advancing, check the Integrated Head Unit (IHU). If the playtime is not advancing, press Start/Play.
No
GO to P9.
P9: ONLY THE RADIO DOES NOT OUTPUT
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if only the radio does not output.

Does only the radio not output?
Yes
Check the Integrated Head Unit (IHU).
No
GO to P10.
P10: ONLY TV SOUND DOES NOT OUTPUT
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if only the TV sound does not output.

Does only the TV sound not output?
Yes
Check the Integrated Head Unit (IHU).
No
GO to P11.
P11: ONLY TELEPHONE SOUND DOES NOT OUTPUT
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if only the telephone sound does not output.

Does only the telephone sound not output?
Yes
Check the Integrated Head Unit (IHU). For additional information. GO to Pinpoint Test W.
No
Check the Integrated Head Unit (IHU).

PINPOINT TEST Q : NO VOICE RECOGNITION
Q1: MAP DISC CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the map disc is inserted.

Is the map disc inserted?
Yes
GO to Q2.
No
Insert the map disc.
Q2: AUDIO SOUND IS MUTED WHEN PTT SWITCH IS DEPRESSED
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the audio sound is muted when the PTT switch is depressed.

Is the audio sound muted?
Yes
GO to Q4.
No
GO to Q3.
Q3: PTT SWITCH STATUS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the PTT switch status is ok in the navigation diagnostics, manual check, microphone test.

Is the PTT switch status, in navigation diagnostics, ok?
Yes
Check the Integrated Head Unit (IHU).
No
Install a new Integrated Head Unit (IHU), or Ignition Gateway Module.
Q4: TALK BACK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if there is talk back when other voice recognition demands are executed.

Is there talk back?
Yes
System operation is normal, (advise change in manner of speech, as incorrect recognition is occurring).
No
GO to Q5.
Q5: MICROPHONE TEST
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the microphone level changes when speaking into the microphone during test in navigation diagnostics, manual checks, microphone test.

Does the microphone level change when talking after pressing the PTT switch?
Yes
System operation is normal, (advise change in manner of speech, as incorrect recognition is occurring).
No
Refer to the electrical circuit diagrams and check integrity of microphone circuit GO to Q6. . If no fault is evident, suspect the microphone, check and install a new microphone as required.
Q6: HARNESS/CONNECTOR CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Refer to the electrical circuit diagrams and check integrity of navigation module to display screen harness and connections.

Has a fault been identified with the navigation module to display screen harness or connections?
Yes
Rectify the fault and re-test the vehicle.
No
Install a new navigation module. module

PINPOINT TEST R : VEHICLE CURRENT POSITION MARK TURNS ON ITS OWN
R1: VEHICLES CURRENT POSITION MARK TURNS ON ITS OWN
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Determine if the ignition status was turned to Auxiliary or On, while the vehicle was on a turntable in a parking building etc.

Was ignition status set to Auxiliary or On?
Yes
The angular speed of the vehicle at the time of the ignition status change will be logged as the standard value. To re-set the standard value, turn ignition status to 'OFF' then to 'Auxiliary' or 'On' with the vehicle stationary. Re-test the vehicle.
No
GO to R2.
R2: VEHICLES CURRENT POSITION MARK TURNS ON ITS OWN
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check for logged fault codes in navigation diagnostics.

Is the fault code 58-02 (Gyro system) logged?
Yes
Install a new navigation module. module
No
GO to R3.
R3: VEHICLES CURRENT POSITION MARK TURNS ON ITS OWN
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check for logged fault codes in navigation diagnostics.

Is the fault code 58-03 (vehicle speed system) logged?
Yes
Take measures in accordance with navigation DTC index.
No
Install a new navigation module. module

PINPOINT TEST S : VEHICLE POSITION DOES NOT UPDATE
S1: VEHICLE POSITION DOES NOT UPDATE
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the GPS mark display.

Does the GPS mark display?
Yes
GO to S2.
No
Carry out the GPS mark display diagnostics. GO to Pinpoint Test O.
S2: VEHICLE POSITION DOES NOT UPDATE
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check the map screen scroll function.

Can the map screen be touched scrolled?
Yes
GO to S3.
No
Check the condition of the map disc (scratches, contamination, deformation, cracks, non-genuine disc etc.).
S3: VEHICLE POSITION DOES NOT UPDATE
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Go to vehicle signal check screen in display diagnostics.

Is the vehicle speed input correctly? Note: MOST and navigation system module speeds are approximately the same.
Yes
Suspect the navigation module. Refer to the new module/component installation note at the top of this section.
No
GO to S4.
S4: HARNESS/CONNECTOR CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Refer to the electrical circuit diagrams and check integrity of navigation module harness and connections.

Has a fault been identified with the navigation module harness or connections?
Yes
Rectify the fault and re-test the vehicle.
No
Install a new navigation module. module

PINPOINT TEST T : ROUTE CALCULATIONS CANNOT BE PERFORMED
T1: ROUTE CALCULATIONS CANNOT BE PERFORMED
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if route calculations are possible when the current location is correct and a different destination is set.

Are route calculations possible?
Yes
GO to T2.
No
Check the condition of the map disc (scratches, contamination, deformation, cracks, non-genuine disc etc.).
T2: ROUTE CALCULATIONS CANNOT BE PERFORMED
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if a point of interest search can be performed.

Can a point of interest search can be performed?
Yes
GO to T3.
No
Check the condition of the map disc (scratches, contamination, deformation, cracks, non-genuine disc etc.).
T3: ROUTE CALCULATIONS CANNOT BE PERFORMED
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the map screen can be touch scrolled.

Can the map screen be touched scrolled?
Yes
Check the condition of the map disc (scratches, contamination, deformation, cracks etc.). If no fault is evident, suspect the navigation module. Refer to the new module/component installation note at the top of this section.
No
Check the condition of the map disc (scratches, contamination, deformation, cracks, non-genuine disc etc.).

PINPOINT TEST U : MAP DISPLAY IS INCOMPLETE
U1: MAP DISPLAY IS INCOMPLETE
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the map screen displays correctly when it is touch scrolled.

Does the map screen display correctly when it is touch scrolled?
Yes
Check the condition of the map disc (scratches, contamination, deformation, cracks, non-genuine disc etc.).
No
GO to U2.
U2: MAP DISPLAY IS INCOMPLETE
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the map screen scale can be reduced.

Can the map screen scale be reduced?
Yes
GO to U3.
No
Check the condition of the map disc (scratches, contamination, deformation, cracks, non-genuine disc etc.).
U3: MAP DISPLAY IS INCOMPLETE
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if a point of interest search can be performed.

Can a point of interest search be performed?
Yes
GO to U4.
No
Check the condition of the map disc (scratches, contamination, deformation, cracks, non-genuine disc etc.).
U4: MAP DISPLAY IS INCOMPLETE
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Replace the map disc and re-test vehicle.

Is the fault still apparent?
Yes
Suspect the navigation module. Refer to the new module/component installation note at the top of this section.
No
Normal operation.

PINPOINT TEST V : VEHICLE POSITION MARK MOVES IN THE OPPOSITE DIRECTION TO THE DIRECTION OF TRAVEL
V1: REAR VIEW CAMERA DISPLAY CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the rear view camera is operational when reverse gear is selected.

Is the rear view camera operational when reverse gear is selected?
Yes
GO to V2.
No
Refer to the electrical circuit diagrams and check integrity of back monitor display wiring harness and connectors. Check the Integrated Head Unit (IHU).
V2: REV 'ON' SIGNAL CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Carry out the vehicle signal check in navigation diagnostics.

Is the REV 'ON' signal displayed correctly when the gear shift selector is in reverse?
Yes
GO to V3.
No
Refer to electrical circuit diagrams and check integrity of navigation system wiring harness and connectors. If fault still evident, suspect the navigation module. Refer to the new module/component installation note at the top of this section.
V3: HARNESS/CONNECTOR CHECKS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Refer to the electrical circuit diagrams and check integrity of navigation module harness and connections.

Has a fault been identified with the navigation module harness or connections?
Yes
Rectify the fault and re-test the vehicle.
No
Check the Integrated Head Unit (IHU).

PINPOINT TEST W : CANNOT MAKE OR RECEIVE CALLS WITH THE BLUETOOTH TELEPHONE - CANNOT CONNECT TO THE VEHICLE
W1: DISPLAY CHECK (RANGE ROVER ONLY)
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Press the telephone button.

Is 'Telephone not connected' displayed on the screen?
Yes
GO to W2.
No
GO to W7.
W2: BLUETOOTH COMPATIBILITY CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the telephone handset is Bluetooth compatible.

Is the telephone handset Bluetooth compatible?
Yes
GO to W3.
No
Use a Bluetooth compatible telephone handset.
W3: HANDSET POWER CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the handset is switched 'ON'.

Is the telephone handset switched 'ON'?
Yes
GO to W4.
No
Switch handset 'ON' and re-test.
W4: INITIAL CONNECTION SETTINGS
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the initial connection settings to the in-vehicle system have been performed.

Have the initial connection settings to the in-vehicle system been performed?
Yes
GO to W5.
No
Perform the initial connection settings.
W5: HANDSET COMMUNICATION CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the telephone handset recognizes the in-vehicle system.

Does the telephone handset recognize the in-vehicle system?
Yes
GO to W6.
No
Re-test using a different Bluetooth compatible telephone handset. If the fault is still evident, suspect the telephone module. Refer to the new module/component installation note at the top of this procedure.
W6: HANDSET COMMUNICATION CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Switch the Bluetooth telephone handset 'OFF' then back 'ON' again.

Does the telephone handset recognize the in-vehicle system?
Yes
Check the Integrated Head Unit (IHU).
No
Suspect the telephone module. Refer to the new module/component installation note at the top of this procedure.
W7: HANDSET COMMUNICATION CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if the telephone is within communications range.

Is the telephone within a 10 meter range of the bluetooth telephone module?
Yes
GO to W8.
No
Move the telephone handset to within a 10 meter range of the bluetooth telephone module.
W8: HANDSET COMMUNICATION CHECK
TEST CONDITIONSDETAILS/RESULTS/ACTIONS
1
Check to see if when transmitting, the telephone handset is also receiving.

When transmitting, is the telephone handset also receiving?
Yes
Check the Integrated Head Unit (IHU).
No
Replace the telephone handset.